Orders shipped via Standard Shipping will be shipped via the US Postal Service, FedEx Ground, UPS Ground Delivery or a combination of these methods. Please order by phone if you require a specific carrier. For in-stock items delivered within the continental United States, you should expect to receive your order within the estimated time frames (listed as Business Days) defined below. If your order contains multiple items, it may ship from different warehouses and arrive on different dates. For out of stock items, we will notify you within a week if we cannot ship your item. You will receive an e-mail confirmation notifying you once your order is shipped.
Due to differences in shipping methods from our distribution centers, we are unable to deliver packages to P.O. boxes. We apologize for the inconvenience.
Shipping Rates and Estimated Delivery TimesYou can choose from a variety of shipping options for your order. Shipping costs are based on the shipping service level you choose.
NOTE: Expedited shipping is unavailable with purchases of scooters, scooter batteries, and scooter accessories. These items must be shipped via standard ground shipping due to the amount of time needed to customize orders for scooters. All other items may be shipped standard or expedited.
Standard Shipping | 2nd Day Air Shipping | Next Day Air Shipping | |
Shipping Rates | $6.95 or free¹ w/$75 purchase | Calculated online | Calculated online |
Order Processing ² | 1-2 days | same day | same day |
Shipping Time ³ | 2-8 days | 2 days | 1 day |
Overall Delivery Time (Business Days) | 3-10 days | 2 days | 1 day |
These estimates are based on our most common orders. The times listed above are in business days (Monday through Friday, excluding federal holidays).
Holidays are especially difficult for shipping companies, and with Christmas and New Years being on a Sunday, cut off times are especially early this year. Also, for Christmas eve, Christmas day, New Years eve, and New Years day, there will be no pick-ups. All items ordered after December 21st will be shipped no earlier than December 26th, and items ordered on December 29th will be shipped no earlier than January 2nd. The following are cut-off times for Christmas delivery: